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WEEE Regulations:

The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge.

The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK.

Much of the UK’s WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect on natural habitat, wildlife and also human health.
Many electrical items that we throw away can be repaired or recycled. Recycling items helps to save our natural finite resources and also reduces the environmental and health risks associated with sending electrical goods to landfill.
Distributors of new Electric and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going into landfill sites.
XERTZ is obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product from us.

For example, if a customer bought a new product from us we would accept their old similar category product and prevent it going into a landfill site by disposing of it safely. Customers must return their WEEE item to us within 28 days of purchasing their new item.

Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol shown below:

crossed-out wheeled bin symbol

Goods are marked with this symbol to show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.

How do I recycle my old products?

If this symbol appears on your product it means that you can return this waste electrical equipment to XERTZ when you are purchasing a new product from us under our distributer obligations*

When you have finished with a WEEE product, please do not dispose of it using your domestic waste bin, as it will not be recycled.
Contact us by using this contact form. so that we can provide you with a return reference and details of our WEEE recycling freepost address
Please quote your XERTZ product order number and describe the item that is to be recycled
Please carefully package any item to avoid transit damage
We will then deal with the waste product in an environmentally responsible manner, at no cost to you
*It has to be like for like (e.g. a Bluetooth Headset for a Bluetooth Headset, not a Wireless Router for a Bluetooth Headset).

What you need to know about the Waste Battery Regulations 2009
In 2009, new regulations on the recycling of batteries and accumulators (rechargeable batteries) were introduced. The Batteries Regulations aim to significantly increase UK collection and recycling of used portable batteries from the current rate of about 3% to 25% by 2012, rising to at least 45% in 2016.

Under the Waste Battery Regulations, XERTZ are now offering a take back scheme for all portable waste batteries. You can return your waste batteries to our business premises* in person (please do not post).

Alternatively, you can find your local waste portable battery recycling facility at

Most supermarkets and shops that sell batteries will have collection bins for used batteries, and some town halls, libraries or schools may also set up collection points. End-users may find stores in their local area more accessible.

Please note: this service only applies to householders and not businesses

Do's And Dont's


  1. Always check for the life-cycle of your product on the Product catalogue.
  2. Please contact on the mentioned customer care Number for any query about your product take-back or recycle.
  3. Ensure that only Authorized Recyclers repair and handle your electronic products.
  4. Please hand-over e-waste only at the designated collection centre of the Brand.
  5. Always drop your used electronic products, batteries or any accessories when they reach the end of their life at your nearest Authorized E-Waste Collection Centers or service centre.
  6. Always disconnect the battery from the product, and ensure any glass surface is protected against breakage.
  7. Please register that as an individual we all have Individual Responsibility towards the conservation of our environment.


  1. Do not throw any of your electronics (including batteries) into garbage bin. It must be thrown only on designated bins with symbol.
  2. Do not dispose your product in garbage bins along with municipal waste that ultimately reaches landfills.
  3. Do not sell e-waste to unorganized sectors like Local Scrap Dealer/ Rag Pickers..
  4. Please do not open unused electronics without expert supervision, as it can be hazardous.
  5. Do not cut-open parts or components without brand representative

Health Effects

E-waste contains many hazardous substances which have been found to be extremely dangerous to human health and the environment; e-waste is often disposed of under less than ideal safety conditions.

When electronics thrown out, they land up in Landfill causing the possibility of toxic metal leaching into the ground water. Toxic metals in e-waste leach into our supply of resources, threatening their integrity. The materials that are not recycled by waste pickers are often left in landfills or burned. Both methods can lead to toxic chemicals leaking into the air, water and soil damaging the atmosphere and posing a serious threat to health and existing life.

It is decisive to know effects of e-waste on the environment, and create a collective effort to build awareness and systems to restraint all its ill positioning for our existing and future generation.

Rohs Compliance

RoHS stands for Restriction of Hazardous Substances. RoHS, also known as Directive 2002/95/EC, originated in the European Union and restricts the use of specific hazardous materials found in electrical and electronic products (known as EEE).

RoHS, which is a mandate by the regulatory enforcement, which will have pre-requisite for the Producer or Manufacturer of the Brand be strictly complying.This is purely to structure the usage of hazardous elements in any electronic or electrical product, basically to eliminate any threat to health and life using them.

This directive applies to manufacturers, authorized representatives, importers and distributors of products including large household appliances (refrigerators, etc.), small household appliances (vacuum cleaners, etc.), computing & communications equipment, consumer electronics, lighting, power tools, toys and sports equipment (videogames, electric trains, etc.) and automatic dispensers (vending machines, ATM machines, etc.).

The term is purely used to understand the effect of components in the product on the environment.